Question 1

How do I find the best internet deal in my city?

Accepted Answer

Start by entering your zip code to see all available providers and plans. Compare the total monthly cost (including equipment fees), not just the advertised price. Check both promotional and regular pricing. Read customer reviews specific to your area, as service quality can vary by neighborhood. Consider factors like data caps, contract requirements, and whether equipment is included. If multiple providers serve your area, you have leverage to negotiate.

Question 2

Why does my neighbor have different internet options than me?

Accepted Answer

Internet availability is address-specific, not just city-wide. Providers may have infrastructure on one side of a street but not the other. This is especially common with fiber, which requires physical cable to each home. New construction areas, apartment buildings vs. single-family homes, and distance from network infrastructure all affect availability. Even within the same zip code, options can differ significantly between addresses.

Question 3

Do apartments and condos have different internet options?

Accepted Answer

Yes, multi-dwelling units (apartments, condos) often have exclusive agreements with specific providers, limiting your choices. Some buildings have fiber-ready wiring while others only support cable or DSL. Before signing a lease, check what internet providers serve the specific building. Many newer apartment buildings are wired for fiber. Ask the building management about internet options before committing to a lease.

Question 4

Which US cities have the most internet competition?

Accepted Answer

Cities with the most broadband competition include Austin, TX (AT&T Fiber, Spectrum, Google Fiber, Astound), Kansas City, MO (Google Fiber, Spectrum, AT&T), Nashville, TN (Google Fiber, AT&T Fiber, Xfinity), and Raleigh-Durham, NC (Google Fiber, AT&T Fiber, Spectrum). Google Fiber markets tend to have the strongest competition because Google's entry forces incumbents to upgrade and lower prices.

Question 5

Is 5G home internet a good alternative to cable in cities?

Accepted Answer

5G home internet from T-Mobile ($50/month) and Verizon ($60/month) can be excellent cable alternatives in urban areas with strong 5G coverage. Benefits include no data caps, no contracts, no equipment fees, and simple self-installation. However, speeds are variable (100-300 Mbps typical), latency is higher than wired, and performance depends on tower proximity and congestion. It's best for 1-3 person households with moderate usage. Test with the provider's return policy before fully switching.

Question 6

How can I check if fiber internet is coming to my area?

Accepted Answer

Check your address on major fiber providers' websites (AT&T Fiber, Google Fiber, Frontier Fiber, Quantum Fiber). Many providers let you sign up for notifications when fiber reaches your address. Follow local news and city council meetings for broadband expansion announcements. The FCC broadband map (broadbandmap.fcc.gov) shows current coverage. Check if your city has applied for federal BEAD funding, which will bring fiber to many new areas in 2025-2028.

Internet Providers in Charlotte, NC

Available Providers in Charlotte

Spectrum

AT&T Fiber

Google Fiber

T-Mobile 5G Home Internet

Windstream Kinetic

Starlink

Frequently Asked Questions